Refund policy

All sales are final.

Due to the nature of our products, we do not accept returns or exchanges.

However, if your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we will be happy to make it right.

To help us resolve the issue quickly, please include:

  • Your order number
  • A description of the issue
  • Photos of the item(s)

We are committed to making sure you have a positive experience with Cozy World 🧸✨