Shipping policy

All orders are processed within 1–3 business days (excluding weekends and holidays).

Once your order has shipped, you will receive a confirmation email with tracking information.


📦 Shipping Rates & Delivery Times

Shipping rates are calculated at checkout based on your location and selected shipping method.

Canada

Estimated delivery time: 2–8 business days

United States

Estimated delivery time: 4–10 business days

International

Estimated delivery time: 7–21 business days

Please note that delivery times are estimates and may vary due to carrier delays or customs processing.


⚠️ Customs, Duties & Import Fees

International orders may be subject to customs fees, import duties, or taxes upon arrival in your country.

These charges are the responsibility of the customer and are not included in your order total.


💔 Lost, Delayed, or Damaged Packages

If your order arrives damaged or you experience an issue with delivery, please contact us within 7 days of receiving your order.

We’ll do our best to make things right 🧸✨


🧸 A Note from Cozy World

We are a small business, and every order is packed with care and love.
Thank you so much for supporting Cozy World 💖